Office of Administrative Hearings
Office of Administrative Hearings: The Office of Administrative Hearings (OAH), a separate state agency, will conduct your hearing. An administrative law judge who is not affiliated with the ROC will render a decision on the matter and will forward that decision to the Registrar’s Office. Upon review, the Registrar may accept, modify, or reject the determination. On average it takes 240-300 days to complete the entire administrative complaint process. During this process it is important that you respond to all communications from the Registrar’s Office in a timely manner. Failure to do so may cause your case to be closed. Eligible residential homeowners seeking restitution may apply to the Residential Contractors’ Recovery Fund after the complaint process is over and only if the contractor’s license has been suspended or revoked as a result of their complaint.
A proven violation of the Law may result in the suspension or revocation of the contractor’s license, as well as possible civil penalties. In addition, the contractor may be ordered to make repairs or replace defective construction work as a way to avoid suspension or revocation.